Assistant Shop Manager | Burford
| Company: | Jesse Smith and W J Castle Butchers |
| Location: | Oxfordshire |
| Salary: | Competitive Salary & Benefits |
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Job Title: Assistant Shop Manager
Department: WJ Castle Butchers & Delicatessen Burford
Location: Burford, United Kingdom
Reporting Structure: This role reports to the Shop Manager.
Job Summary/Objective: The Assistant Shop Manager at WJ Castle Butchers & Delicatessen is responsible for maintaining the quality, standards, and customer service within the shop. In the absence of the Shop Manager, the Assistant Shop Manager will oversee day-to-day operations, ensuring efficient stock management, margin control, waste reduction, and adherence to company standards.
Key Responsibilities:
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Manage the shop during the absence of the Shop Manager, ensuring smooth operations.
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Maintain proper stock management and rotation to optimize freshness and minimize waste.
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Monitor and manage profit margins to meet company targets.
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Maintain a high standard of cleanliness and hygiene within the shop.
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Assist in the training and development of team members.
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Ensure compliance with all company standards and policies.
Qualifications and Skills:
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Minimum of 5 years of butchery experience.
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2 years of customer service experience.
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Level 2 health and hygiene certification desirable.
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Previous managerial experience is preferable but not essential.
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Experience working in a delicatessen or hospitality environment is a plus.
Key Performance Indicators (KPIs):
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Maintain the target Gross Profit Percentage (GP%) for the store.
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Monitor and control overhead costs to meet company goals.
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Reduce waste percentages within the shop.
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Achieve and exceed sales targets.
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Ensure the highest level of customer satisfaction.
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Responsiveness in handling customer complaints.
Working Conditions:
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Standard working hours are from 8:00 AM to 5:00 PM.
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Overtime may be required during peak seasonal periods.
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Workdays will be scheduled on a rota from Tuesday to Sunday.
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Free parking is available at the rear of the shop.
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Uniform will be provided.
Company Culture: WJ Castle Butchers & Delicatessen is a family-owned company that values high-quality produce and service for its affluent customer base. We are committed to supporting regenerative local farming and emphasize product provenance. Our company is a pioneer in promoting Cotswold-based produce and respects traditional techniques.
Salary and Benefits:
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Salary: £28,000 per year based on a 45-hour working week.
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Additional benefits may be discussed during the interview process.
Application Instructions: Interested candidates should submit their applications via email to [email protected] .
Please include a resume and a cover letter outlining your relevant experience and qualifications.
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