TECHNICAL SERVICES MANAGER

Company: Cranswick
Location: West Yorkshire
Salary: Unspecified
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Technical Services Manager

(Sherburn in Elmet, Leeds)

 

​An exciting opportunity has become available for a Technical Services Manager.

Main duties include (but not limited to):

•       To develop and maintain strong working relationships with our customers and suppliers.

•       To have detailed knowledge of the capabilities of our site, systems and our product.

•       To develop and manage a Technical Administrator/specifications technologists

•       To have a working knowledge of our customers technical policies so that we and our supplied products are compliant

•       To develop a proactive and good strong working relationship with the retailer technologists and the customer B2B based technical managers

•       To be able to host or assist any visit from said customers to the CGB site

•       To manage all customer queries/complaints in a prompt and efficient manner, and to seek solutions to any issues of concern.

•       To manage through the technical administration team the timely completion and communication of KPI driven reports and meetings.

•       To attend or host key technical meetings alongside or in place of the technical manager ensuring minutes are adequately and effectively communicated to the wider team.

•       To effectively manage technical aspects of the site launch process.

 

Requirements, experience and person specification:

Previous experience within the food manufacturing industry

Management of quality systems

Previous experience of managing a team

Knowledge of retailer codes of practice

Previous experience managing technical aspects of the product development process

Ability to interact with customers

Able to manage challenging situations in a professional manner and seeks  solutions

Hours of work- Monday- Friday 8am- 5pm (however flexibility around core working hours is essential)

Applicants must have great communication and organisational skills with sound pc skills ( Microsoft Office Word, Excel & Power Bi) with the ability to build positive relationships, work as a team player and demonstrate great passion, be flexible and have attention to detail.

Rates of pay to be discussed at interview stage.

A full Job description is available upon request.

 

Interested candidates, please apply by emailing your cv to cgb.recruitment@cranswick.co.uk or marek.tancos@cranswick.co.uk, or sending your cv and cover letter to the HR department, Cranswick Gourmet Bacon, 1 seafox court, Sherburn- In-Elmett, LS25 6PL

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